Ogio Command Pack Gray Backpack

• 600D poly
• Top zippered pocket
• Daisy chain detail
• Double metal buckle closure
• Large main compartment with interior organization
• Side zippered pocket
• Side mesh pocket
• Fully adjustable shoulder straps
• Small zippered pocket on left shoulder strap for quick access to small items
• Integrated luggage trolley pass through on back
• High-density O heat transfer
• Laptop sleeve: 13.38"h x 11.4"w; fits most 15" laptops 
• Dimensions: 18.5"h x 12.4"w x 9.4"d 
• Capacity: 1,282 cu. in./21 L 
• Weight: 2.25 lbs./1.02 kg

Bag is in brand new condition, please see pictures for condition. 
Shipping Policy: Shipments are processed within 1 business day of cleared payment. (excluding holidays). Packages are shipped on a daily basis via USPS Ground Advantage. We are happy to combine shipping on multiple item purchases! Message us if you would like to purchase multiple items for a quote on shipping. After the payment I calculate the shipping cost and refund the price differences back to your account. 
Make sure your address is correct. We only ship to confirmed Ebay or Paypal addresses. BUYER is responsible for All shipping cost. Orders are generally shipped on the same day or next business day after payment is completed.  This applies Monday-Friday excluding holidays. Damage due to shipping mishandling will be addressed through a postal insurance claim. Buyer is obligated to provide photos of damage per insurance regulations in order to file a successful claim.
We are not responsible for the transit time of the shipping service. Transit times are provided by the carrier, excluding weekends and holidays, and may vary according to the origin and destination of the package, particularly during peak periods.

Return Policy: Most items have a 30-day satisfaction guarantee Unopened items.
My Store Policy: The shipping costs are not refundable in case of returns ; the refund will be made for item price.
Returns will not be accepted if the item come back with : fragrance odor, body sweat, stains or anything else showing that the item has been used.
The item will have to be returned in the same way as the buyer has received it. Make sure the item is in original condition with tags attached without damages.
All returns with false or wrong reasons will be presented with Ebay so that they make the last decision. 
The item must be as it has been sent, including tag and no sign that has been used.
Feedback: We strive to assure your happiness in the items that you purchased. We are committed to making things right, if you have a problem with your item, please contact us in a message directly before leaving feedback. We will try to resolve the problem/ issue best of our ability. Please DO NOT Leave Us 1,2,3 or 4 star detailed seller ratings Neutral feedback or case because they are all the same AS Negative Feedback. We rely on your feedback to promote our small business. Our goal is for you to always have a "5-Star" experience.  
Satisfaction Guarantee: Contact me for any extra information. We try to accurately describe all the items, however if you have a question don't hesitate to e-mail us to ask.   Please check our store. We add New items daily. Customer satisfaction is our number one priority. We will do everything in our power to make sure you are completely satisfied with your purchase. Thank You.